generate automatic service protocols. It is intended for technical customer service, call centers, field service teams, manufacturers, insurers, facility managers, and other organizations that need remote visual assistance. Typical use cases include remote diagnostics, troubleshooting, guided self-service, documentation of incidents, and prequalification of on-site visits. Tele-look is delivered as cloud-based SaaS with browser access and optional API integration into CRM and service systems, and is designed to support GDPR-compliant communication and documentation.