ongoing support, incident management, and continuous improvement through its GIMC service. It develops packaged Smartsheet solutions such as project tracking, task management, and HR management templates adapted to client workflows. TaskIT also delivers technical products and integrations, including Smartsheet data export tools and real-time data connections with external systems like the Central Bank of Brazil. Through these services and products, it supports organizations in centralizing information, automating workflows, and managing collaborative work on Smartsheet.