& Design

=> Stakeholder workshops and focus groups

=> Surveys, questionnaires and social media feedback

=> User stories (Agile) Use Cases (UML) & Personas

=> Wireframes, storyboards and mock ups

=> Prototypes and pilot projects

=> Site Audits

=> Screen-to-screen flows, navigation maps & site maps

=> A/B, line-of-sight and motion (user) testing

Content Management:

=> Content inventory

=> Taxonomy, Ontology (Classification & Relatedness)

=> Content publishing file type & format optimization

=> records management best practices

=> Regulatory compliance and controls assessments

=> Dynamic Content Aggregation (like Amazon or Pandora)

Solution Design and Implementation

=> Focus on cost effectiveness and high efficiency

=> Packaged-based core components

=> Vendor partnerships (SharePoint 2010, Alfresco, Drupal, DotNetNuke, and RefineryCMS)

=> Strong bias towards no-code solution architecture

=> Hardware agnostic vision, cloud friendly

=> Systems integration

=> Requirements-centric

=> Technical, functional and non-functional specifications and tolerances

Consultants

=> Expert yet collaborative and very easy to work with

=> Onsite or remote using contemporary video conferencing

=> Highly cost effective