Company Performance Metrics
Substance is a cannabis dispensary chain that sells regulated cannabis products to recreational and medical customers. The company operates multiple retail stores and provides online menus with up-to-date product availability and ordering for curbside or in-store pickup. Substance offers cannabis flower, pre-rolls, concentrates, vaporizers,
edibles, beverages, topicals, and CBD products from various strains and formats. Its staff assists customers in selecting products suited to their preferences, tolerance, and desired effects. The company also runs a loyalty program that allows customers to earn points for discounts and other rewards. In addition, Substance provides educational content about cannabis cultivation, products, and regulations to help customers make informed choices.