consumers spend more time within messengers than on social networking sites. STOMT not only provides a chatbot but also chatbot integration measures to intervene and engage in other chatbots. Feedback can be channelled from any point of contact and will be collected via a public STOMT profile. Our platform and products serve as a backlog for consumer wishes to ensure participation and transparency for the consumer. Our content format makes duplicate recognition easier and saves companies a lot of time as it pertains to customer recovery and market research. Both will be automated by utilizing Machine Learning long-term.