Company Performance Metrics
Kasia Pankowska: Co-Founder & CEO
B2B PaaS Digital Concierge helping hotels, villa operators and serviced apartments increase revenues and engage with guests like never before.
Recently recognized as an Innovator by Info-Tech Research Group, we help our clients harness technology to improve the guest experience while up-selling additional services (spa, room service, golf,
etc.), and driving direct bookings.
The solution comes with a powerful analytics tool to help hotels understand guests’ preferences, a sophisticated in-app messaging system, and a tool ensuring negative feedbacks never become negative reviews.
The platform consists of a guest-facing mobile application used to browse and book additional services, and a hotel backend. Stay Planner can be delivered as a white-label or universal application, and it’s available on guests’ own devices, as well as in-room tablets.
Features:
* Data analytics: The most robust intelligence tool on the market, helping hoteliers understand guests and drive operational efficiencies
* Messaging: A two-way communication system that includes in-app push notifications to promote additional services
* Real-time feedback: A tool that lets hoteliers respond to feedback while guests are still on-site, before negative feedbacks become negative reviews
* Dynamic pricing: The perfect way to test and optimize pricing and create offers at the touch of a button – without printing any new marketing materials
* Multilingual interface: We support 10 major languages, including Russian, Chinese, and Arabic, for a true “home away from home” experience
* Property Management Systems & POS integrations