generate personalized, high-quality Google review drafts from real customer feedback. Customers simply complete a short feedback form or record a quick voice note, and Spokk transforms their experience into a polished, authentic review — ready to post in seconds.

Beyond reviews, Spokk delivers deep business intelligence. Every response is structured data that businesses can use to identify service gaps, measure staff performance, and improve customer retention. Spokk’s dashboard turns qualitative feedback into quantitative insights, helping companies track satisfaction trends, benchmark performance across locations, and pinpoint opportunities for growth.

The platform integrates with Zapier, Pabbly, and custom APIs for automation — enabling businesses to trigger feedback and review requests automatically after purchases, appointments, or completed services. Verified SMS and email tools allow for seamless outreach, while the built-in reply system supports two-way communication and reward automation through personalized coupons.

Spokk serves a wide range of industries — from dental clinics and spas to automotive shops and accounting firms — giving every business a simple, scalable way to collect feedback, retain customers, and grow their online reputation.

Key Features:

AI-generated Google reviews based on real feedback

Audio-to-text transcription for authentic, voice-powered experiences

Automated review requests via SMS, email, and Zapier integrations

Feedback dashboards and performance tracking for staff and services

Coupon and offer automation to boost response rates

Custom domains and multi-location support

Value Proposition: Spokk combines customer experience, reputation management, and business intelligence into one seamless system. By connecting the dots between private feedback and public reviews, Spokk not only helps businesses earn trust online but also provides actionable data to improve operations and drive long-term growth.