Company Performance Metrics
Solid Source Global Solutions provides outsourced call center and business process services for automotive, insurance, and other industries. The company focuses on roadside assistance coordination, handling emergency driver support, dispatching towing and related services, and managing communications. It also delivers First Notice of Loss and
underwriting support, including claims intake, document verification, and data entry. Its customer support teams handle inbound inquiries, order and billing questions, and issue resolution across phone, email, and chat. Additional services include multi-tier technical support, virtual assistance for administrative tasks, and scalable back-office processing. Solid Source Global Solutions operates bilingual teams and offers 24/7 coverage aligned with client workflows and systems.