Company Performance Metrics
Softgenia develops AI-integrated software platforms and provides custom development and digital services for businesses. The company offers GeniaPulse for conversational bots, speech recognition, sentiment analysis, and intelligent telephony agents, and GeniaHR for payroll, employee directory, leave management, recruitment, and corporate welfare.
It delivers Euroetica, a whistleblowing platform that supports anonymous reporting and regulatory compliance, and GeniaMenu for QR-based digital menus, mobile ordering, and reservations. Softgenia also provides BPO and call centre solutions, customer service and help desk tools, and e-commerce, web design, and digital marketing services. Its platforms are used across functions such as customer service, HR, operations, and marketing to support automation, tracking, and online engagement.