82
68
Growth Score 82 in past quarter
-4 pts
Heat Score 68 in past quarter
1 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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SoCoCare delivers the market’s most intelligent and highly evolved Social Engagement solution for customer service and sales organizations.
About the Company
SoCoCare delivers the market’s most intelligent and highly evolved Social Engagement solution for customer service and sales organizations.
Our Social Customer Interaction Management offering, Social CIM, was designed specifically for customer care agents and supervisors with easy to use heads-up displays, dashboards and strong analytics for
customer care.
With Social CIM, your social customer care efforts are optimized for efficiency and customer satisfaction by eliminating spam and using advanced Natural Language Processing and Business Rules engines to help your agents engage with customers professionally. If you want to deliver a more dignified customer experience in the social realm, Social CIM is your best option.

