time lookup, parts quoting, and recall notifications, keeping schedules updated as work is approved. SocketTime includes SocketTalk for internal chat and customer texting to coordinate estimates, approvals, and status updates. The system also supports used car reconditioning management, MPI-driven trade appraisal tools, and integrations with dealer management systems and third-party data providers. Its modular design allows configuration by dealer group, rooftop, department, or user to manage shop workflows in a single environment.