Total Funding
26
56
Total FundingSeed raised
Growth Score
-6 pts
Heat Score
-8 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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184602
SoapBox is developing the first Intelligent Customer Service Platform leveraging leading edge ML and NLP.
About the Company
SoapBox has released Sofi, an Intelligent Virtual Agent that adds intelligent automation to existing customer service and support platforms.
Sofi engages with customers through an omni-channel conversational interaction to resolve customer issues without human intervention.
Learning from historical data and consuming knowledge from across
the enterprise, Sofi augments Service Agents by providing knowledge recommendations and automated actions (such as form completion and call routing) to reduce the mean time to resolution for issues
