84
46
Growth Score
-3 pts
Heat Score
-2 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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The Feedback Specialists
About the Company
SmileBack is the easiest feedback platform to deliver genuine and actionable insights for improved customer retention, happier employees, and a better customer experience.
SmileBack lets you hear directly from your customers after every service transaction. With this immediate and constructive feedback, you can praise service agents for a job well
done and reach out to customers who aren’t happy before they leave you.
Unbelievably simple to set up, designed to work the way your business works, SmileBack users see an uptick in customer satisfaction and employee morale right away. With great reporting, analytics, and automation features, it’s no wonder SmileBack customers give it five stars.
