Company Performance Metrics
SmartBotHub™ provides an Enterprise a comprehensive platform for designing, publishing and managing their chatbot experiences. Whether the users are employees or customers, the enterprise can write a bot “once” and deploy to all available channels (Web, Instant messaging, Text). This means the broadest number of users can be reached on the channels
they use. A Bot is only as good as the data and systems it can interact with which is why the SmartBotHub™ API management layer is so important to an enterprise. The SmartBotHub™ API layer enables quick and easy integration to corporate systems that bots need to interact with. All this end to end conversation flow is managed by a sophisticated set of features which manage security, natural language flow and the context of the intended conversation.
