Company Performance Metrics
Smart Choice Team delivers integrated voice, internet, and collaboration services built around Microsoft Teams and unified communications. The company offers connectivity solutions, including voice carrier services, internet access, SMS/MMS messaging through Teams, and cloud-based PBX migration. It provides continuous network monitoring (via
SmartTile), a centralized portal (Omni Portal), and U.S.-based support available 24/7. Its infrastructure supports multi-location enterprises with standardized hybrid office setups and ensures compliance with HIPAA, PCI, GDPR, and data privacy frameworks. The platform enables features like four‑digit dialing between apps and physical phones, CRM and call center integration, call recording and analytics, and advanced routing options.
