Company Performance Metrics
SIMPL provides a software platform that digitalizes service, maintenance and field operations for industrial companies, machine and plant manufacturers, and technical service providers. The product combines modules for enterprise asset management, customer service management, field service management and computerised maintenance management in a
single system. Users manage machines and components with QR codes, plan technician deployments via a digital planning board, and capture service reports, checklists and forms on mobile devices, also offline. The platform includes ticketing and order management, dashboards and analytics, document management, customer portals and a digital product passport for machines. Generative AI features support documentation and analysis tasks. SIMPL integrates with common ERP and CRM systems and is used to structure after-sales service and in-house maintenance processes across multiple industries.
