Company Performance Metrics
SimpatiCare provides non-clinical patient advocacy and medical navigation services for individuals and their loved ones. The company helps clients interpret medical information, review records and test results, and summarize diagnoses and treatment plans in a concise written format. Its physician-led navigators explain medical terminology, outline
risks and benefits of proposed treatments, and coordinate communication among healthcare professionals, insurers, billing departments, and pharmacies. SimpatiCare also assists with scheduling appointments, obtaining second opinions, and organizing the transfer of information across the care team. Additional offerings include in-person accompaniment to appointments or hospital visits where available and specialized support for renal transplant candidates, including paperwork and coordination with transplant centers. The service focuses on easing the administrative and informational burden of navigating the healthcare system while leaving diagnosis and treatment to the client’s own clinicians.