delivery platform provider for remote monitoring and management of information technology infrastructure, such as servers, storage, networks, desktops, and notebooks. The company offers patch management and deployment, remote access, remote scripting, software distribution, file transfer, and desktop management solutions; and monitoring solutions, such as proactive monitoring, event management, security monitoring, knowledge base, dashboard, and alert management solutions. It also offers reporting solutions that include executive reports, performance scorecards, security scorecards, monthly service reports, technical reports, and long-term trending reports; and hosted packages, including monitoring licenses, patch scanning and deployment, vulnerability scanning, reporting, remediation, product training, sales and marketing assistance, and maintenance and support. It serves banking, education, legal, and medical sectors, as well as managed service providers, application developers, independent software vendors, hardware vendors, value-added resellers, system integrators, and end customers. The company was founded in 1999 and is based in Billerica, Massachusetts.