Company Performance Metrics
ShopController Software came into existence in January 1992 when they decided that the software that was available at that time did not fit the needs of their automotive business: 4 Automotive repair shops spread over two states. They went on to build it theirselves.
Their first accounts loved their clean work order process and easy part ordering.
Since that time they have improved their software with time saving and profit generating management tools, while keeping the ease of use their customers have come to expect. They have expanded beyond automotive and now provide management systems for many different service industries.
Over the years they built their business around a solid product combined with superior personalized customer service. This is their commitment to customer service at a higher level. Their account annual retention rate is 93% – real proof they have the right product and support.
