Company Performance Metrics
Established in 2009, ServiceFrame Value Management Ltd provides a SaaS based governance capability solution for shared services, outsourcing and Supplier management.
ServiceFrame delivers value to Enterprise in three distinct segments in the corporate market:
1. Shared Services – drives excellence in governance, improved customer experience
and increased productivity in Shared Service Centre operations.
2. Supplier Management – automates supplier governance to reduce risk, improve control and deliver enhanced value in services delivered to the organisation.
3. Service Providers – best in class governance capability drives improved margins, higher satisfaction and customer retention in outsourcing transformations.
Customers include: Serco, Premier Foods, RBS, Unisys, Sysco Food Services, in the Shared Services sector, and Ericsson, Colt Telecom, Brit Insurance, RSA, Warner Music among others in the supplier/client relationship
“They know exactly how their service providers are performing, relations are great and they have to spend less man hours to manage....” Warner Music.
