Company Performance Metrics
SearchUnify is a leading enterprise agentic platform designed to enhance self-service and customer support outcomes. The platform powers a suite of next-gen products, including Cognitive Search, an AI search that optimizes relevance tuning and personalizes search results, and semantic search is used to identify contextual information. It also
features the SearchUnify Virtual Assistant (SUVA)—the world's first federated, information retrieval-augmented chatbot designed for fine-tuned, contextual, and intent-driven conversational experiences at scale. Additional offerings include Knowbler, the world’s first knowledge-centered customer service software; Agent Helper, an ML-powered solution for augmenting agent productivity and promoting case swarming; and Community Helper, an AI-powered application that fosters personalized and engaging communities while reducing moderation efforts.
