Company Performance Metrics
SeamlessWeb is a web-based food ordering system that links companies and individuals with local restaurants, caterers and onsite dining providers.
SeamlessWeb was founded in 1999 with the mission of providing companies, customers, and restaurants with an efficient and cost-effective method of purchasing and accounting for food. Since then,
SeamlessWeb has become the industry leader in online food ordering, processing almost 1.5 million orders per month, and now services over 3,500 clients, 3,000 restaurant partners and over 500,000 individual users in cities throughout the U.S. and London.
Users enter their address and SeamlessWeb returns a list of restaurants that will deliver to the submitted address. Users then select a restaurant, create an order from the online menu, and submit the order electronically by entering their credit card or a company billing code. Ratings, reviews, photos, tags, and other information is provided to help the user find the most appropriate meal.
SeamlessWeb does not prepare or deliver any food. Once a user submits an order, it is automatically sent to a dedicated computer terminal or fax machine at the restaurant. The restaurant confirms the order with SeamlessWeb and then prepares and delivers the order. At many restaurants, users also have the option to pick up their meals from the restaurant. The ordering process works in the same way, except that the user goes to the restaurant for his food instead of having the food delivered.
