2. Integration Microservice: - Businesses that want to integrate auxiliary service providers such as Card payments, mobile money payment, Insurance payment, or bill payment face a challenge integrating with this service since Different service providers have different integration protocols such as SOAP, REST, XMLRPC. The platform changes the paradigm of integration from software project-based to User interface configuration. This is achieved through a unified customer experience that is configuration-based and hosted in a central repository this means a change done to the services is instantly cascaded to all the channels at once.