Company Performance Metrics
ROCVIN is creating a new benchmark for customer experience in chauffeured ground transportation. We are setting unmatched standards in quality, personalization of service, and traveler safety as a primary aspect of our brand promise. ROCVIN ensures these standards by means of our own chauffeur training academy with an impartial third-party
certifier as well as advanced technologies.
ROCVIN is addressing the needs of the most demanding traveler, spanning from private luxury travelers over highly customized bleisure trips towards the upper end of the corporate travel market. Our brand promise is bolstered by the ROCVIN Academy on one hand: a dedicated and comprehensive chauffeur training and education curriculum. And by our ROCVIN Exclusive Membership Club for ROCVIN Premium Travelers on the other hand. This results in a new range of experience far beyond the typical professional driver service.
ROCVIN is leveraging latest technologies to ensure the highest levels of in-transit surveillance and traveler safety. Real-time service monitoring is a key and unique aspect of the ROCVIN Ground Travel Experience. Unlike other players in this market, we understand the ground transfer in the context of an overall travel experience and we approach the first and last-mile segment as a vital yet highly vulnerable part of the whole travel chain, for which we assume Duty of Care. Moreover, the shifting priorities and new requirements of global travelers in a post-pandemic era drive us in our mission to create new customer value.
