Company Performance Metrics
- Karim Rakkaby: Co-Founder & CEO
- Corentin Picard: Co-Founder & COO
Review Collect offers software for requesting, collecting, and managing customer reviews. The platform automates invitations via email or SMS, aggregates feedback, and provides moderation tools. It supports widgets to publish reviews on websites and product pages, and syncs ratings to online profiles. Dashboards track response rates, sentiment, and
satisfaction metrics such as NPS or CSAT. Multi-location management, multilingual templates, and user permissions help teams coordinate outreach. Integrations and an API enable connections to commerce and CRM tools, with CSV import for historical data. Alerts and workflows route negative feedback for follow-up while encouraging public reviews from satisfied customers. Data export and privacy controls assist with compliance and reporting.
