Company Performance Metrics
Norman Wong: CFOPast Role: InflaZyme, Accounting, Finance & Operations
Richard Elliott: VP, Sales & Business DevelopmentPast Role: Amdocs, Global VP
ResponseTek Networks Corp. is a global leader in on-demand Customer Experience Management (CEM) software solutions, transforming the voice of the customer into actionable business intelligence.
The innovative ResponseTek Listening Platform™ connects Global 1000 corporations, such as HSBC, Vodafone, Barclays, Aon, Rogers and BCAA, with their
customer base across retail, call centre, online, technical support, mobile app and business services touch-points.
Using a variety of methods — SMS surveys, online collection and social media monitoring included — ResponseTek is able to provide organizations with a single view of the customer experience with quantitative and verbatim analysis.
ResponseTek is headquartered in Vancouver with offices in Toronto and London, UK.
