Company Performance Metrics
The Renters Guide provides legal information and digital support services for people renting their homes. The company focuses on helping tenants, lodgers, and licensees understand landlord and tenant law, tenancy agreements, deposit rules, and related housing rights. Its website offers a searchable question-and-answer knowledge base, free help
articles, and low-cost premium articles and guides covering topics such as deposit disputes, protected tenancies, and property condition claims. The Renters Guide also sells downloadable legal templates and forms, including guarantor agreements and letters to challenge unlawful landlord conduct. Members can access restricted content, bookmark resources, and purchase additional digital products through the online store. For more complex situations, the service facilitates paid telephone advice calls with specialist housing solicitors through a panel arrangement.