Company Performance Metrics
Receivable Solutions has been successfully providing AR Management and Collection Services for over 15 years. While they are clearly not a fit for every provider, they have been extremely fortunate to have mutually beneficial relationships with a great number of health systems who wanted to increase collections as much as possible while still
maintaining an incredibly high level of patient service.
Their approach is centered on a solutions-oriented tact, always taking into account the person owing the balance didn’t intend to create the debt. They will not engage in any collection strategy that doesn’t involve treating a patient/guarantor with dignity and respect.
The RSI philosophy is firmly rooted in their business office background and they are always sympathetic to the need for results, but they do not operate in any gray area as it relates to compliance, data security or collection techniques. Some providers may not share this sentiment, but they maintain a conservative posture as it relates to all privacy standards, compliance statutes, collection-specific laws (FDCPA, TCPA, FCRA, etc.) and FTC interpretations.
