satisfied customers rarely leave reviews, while dissatisfied customers are quick to post public complaints. RatingFlow solves this by automating the review request process through a smart feedback funnel. The platform utilizes an intelligent routing system that segments customer sentiment before it reaches public platforms. High-intent positive feedback (4-5 stars) is instantly directed to Google Maps or other review sites to boost public ratings. Conversely, negative feedback (1-3 stars) is captured via an internal, private form, allowing business owners to resolve disputes directly with the customer without damaging their public reputation.

RatingFlow serves a wide range of industries including hospitality, healthcare, automotive, and real estate, and offers white-label capabilities for digital marketing agencies managing multiple client reputations.

Key Features: - Smart Review Routing: Automatically directs positive feedback to Google while diverting negative feedback to a private internal channel for resolution. - Multi-Channel Collection: Collects reviews via custom URL links, email campaigns, SMS/text messages, and printable QR codes. - QR Code Generator: Creates instant-scan codes for physical locations (receipts, table tents, front desks) to capture feedback on the spot.