on safeguarding by recognising crisis categories such as anxiety, bullying, self-harm, sexual abuse, and AI or deepfake related harm. The service is stateless and does not retain conversation histories, instead supplying anonymous, aggregate analytics for safeguarding leads. Quinly 2.0 adds sentiment analysis, multilingual support, and a dashboard that helps organisations understand wellbeing trends and crisis patterns. The platform includes simple installation guides for common website and content management systems and is configured to comply with UK data protection and children’s online safety requirements.