Q-Max Systems - Crunchbase Company Profile & Funding

Overview

Q-Max Systems

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About Q-Max Systems

CB Rank

907525

Q-Max Systems develops and installs workforce management systems in the United Kingdom and internationally.

Acquired by

Netcall

Founded

obfuscation

Private

Moreton In Marsh, Gloucestershire, United Kingdom

www.q-max.co.uk/

Information Technology

SaaS

Software

Details

Sub-Organization of

Netcall

Operating Status

Closed

Company Type

For Profit

About the Company

Q-Max's workforce management software is a widely deployed workforce management solution in UK contact centres. The software allows managers to forecast the volume of transactions that a contact centre will be required to handle and to schedule the optimal number of agents to meet the anticipated demand, improving productivity and customer

experience.

Q-Max has a diverse client base of more than 100 existing customers in all market sectors, offering significant cross-selling opportunities for the Group. Traditionally delivered as premise-based solutions, the Q-Max software will be integrated with Netcall's existing product portfolio and also made available on Netcall's hosted platform, expanding the product's addressable market and allowing delivery as a SaaS based solution.