improved online customer experience.

Headquartered in Atlanta, Georgia, Proficient was founded by successful entrepreneur, Gregg Freishtat. Gregg recognized that large enterprises selling complex, consultative products and services, like mortgages or insurance, had made significant investments in their e-business and in their sales and service organizations - but for some reason the two weren't connected. His belief was that if the two were connected, the enterprises would see a significant increase in revenue while delivering superior customer service and a better customer online experience. With this belief in mind, he assembled a group of professionals with decades of experience creating and delivering solutions to large enterprises, to create a strategic business solution to meet these objectives. In October 2000, Proficient was born. Today, organizations are benefiting from Gregg's vision and his ability to create a company to make his vision become a reality.