Company Performance Metrics
- Masha Niggol: Co-Founder
- Konstantin Chuprik: Chief Technology Officer
Pointer (pntr.io) is an IT software company which specialises in Local Marketing allowing multi-location businesses to easily manage their address data and customers reviews at Google, Yandex, Yell, TripAdvisor, Facebook and other 30+ platforms.
Our solution provides you full control of the information published on platforms, allows you to keep
it up-to-date and reduces manual workflow.
Strongest benefits of our service are:
- we make the workflow of renewing company information at all platforms automatic,
- we provide everyday check result of actual data at open-source map services to the original company data,
- we gather and provide detailed statistics of traffic and rating for your company in total and for your every single office which helps to measure your performance and analyse the dynamics
- we provide excellent tools to improve your company reputation:
a) easy-to-use interface for quick response to every review; b) tool to analyse the content of customer feedback to see problems and business opportunities; c) tool to measure operators’ performance in customer support; d) Review Activator - a special tool to increase the amount of positive feedback of your real customers and improve your rating.
- our service is more than just providing the software, we also provide a personal manager to every company and they work together with you for your company on an everyday basis.
Currently Pointer manages over 80 000 local offices for 200+ multi-location brands and works with such companies as SPAR, TGI FRIDAYS, O’STIN, GAZPROMBANK, ROSBANK, VkusVill and many others.