Company Performance Metrics
Estelle M. Prescott: Senior Account DirectorPast Role: TAC Worldwide, Director- Ted Werth: Founder & Board MemberPast Role: Boston University Questrom School of Business, Adjunct Professor
PlumChoice is purpose‑built to solve complex technical needs, forging brand loyalty and increased revenues for their partners.
PlumChoice is the leader in providing a continuum of specialized technical services for today’s highly personalized consumer and small business technology environments. For more than a decade, the company has partnered
with brands both large and small, including Fortune 1000 manufacturers, retailers, software vendors, and telco and cable providers to deliver highly differentiated customer experiences by way of technical support solutions for the Internet of Things and cloud applications.
Today’s dynamic, complex, heterogeneous technology environments require brands to solve for technical challenges that are complex and diverse. PlumChoice’s solutions span the entire buyer and customer lifecycle – from pre-purchase through installation, configuration, integration, problem resolution and ongoing usage. Solutions include Connected Life, Cloud Enablement and Premium Technical sales, support and care services. PlumChoice enables brands to reduce no-fault-found returns, increase adoption and penetration, drive revenue, control costs and create customer loyalty.
