Company Performance Metrics
Pinnacle Telecom provides personal one-on-one care and service from their smallest customer to the largest business.
Pinnacle Telecom has a focus to provide “Huge-Company” service and support to every small and medium sized business they can serve. Using next generation hardware and software, Pinnacle Telecom is able to provide “Tomorrow’s
Technology Today” .
They currently serve Western and Northwest Arkansas and sections of Eastern Oklahoma with their advanced communications facilities. Pinnacle Telecom has built a state of the art fiber optic network in: Fort Smith, AR., Van Buren, AR., Alma, AR., Ozark, AR., Lavaca, AR. (Pinnacle Communications), Panama, OK. (Pinnacle Communications), Shady Point, OK. (Pinnacle communications), Poteau, Ok., and Muskogee, OK.
Their communications services include local voice services, long distance, high speed broadband using Fiber Optics, DSL and T1 facilities providing Ethernet connections to their customers with speeds exceeding 1Gbps.
They also provide advanced Internet applications such as colocation facilities, and call center disaster backup services. Their headquarters in Fort Smith, Arkansas houses a 6000 sq. ft. data center with redundant power and air conditioning.
Their goal is to provide their customers with the very best telecommunications service and support found ANYWHERE! Their customer satisfaction is one of the best in the industry and their focus on personal attention to their customers is reflected in the high loyalty ratings that they receive.
