Company Performance Metrics
PRAFUL CHATRAPATI: Co-Founder & CEO
RAJ WILBRET: Co-founder & COO
They at PickMe have redefined after sales service of gadgets by introducing the “doorstep delivery” concept in gadget care, ensuring that consumers’ time is not wasted in running mundane errands for gadget repair.
They provide doorstep pick-up and drop of gadgets to authorized service centers for repair and ensure their safe return to consumers
post repair.
However, PickMe is not just about pickup and delivery of gadgets for repair, it's about extending the special “care” to gadgets, because they know people love their gadgets. Hence they have designed a seamless process whereby users of their service are able to track the status of their service request online. In addition regular updates are given to users regarding delivery schedule. In additional extra care is taken to ensure safety of gadgets en route by providing features such as in-transit insurance and special carry bags for gadgets.
