Company Performance Metrics
Mission: "Perceptis creates lasting successful client relationships by delivering outstanding Contact Center services. Our core values provide the foundation for excellent customer and employee experiences."
Perceptis provides customer care, technical support, and back-office services to higher education institutions and leading
corporations as a business process outsource service provider.
We have the advantage of being a privately-owned, smaller firm made up of personnel who are armed with vast experience received from working at larger BPO companies. Decisions are made by our leadership team and we are not subject to the impulses and formalities of a larger company. We have world-class delivery location facilities in Phoenix, AZ and Greenville, SC, in addition to work-at-home solutions.
Our philosophy of service is that everyone deserves to get service in the manner with which they are most comfortable. Our solutions are designed to be multi–modal, accommodating every type of help access method.
Specialties
Outsourcing, Call Center, customer service, Contact Center, BPO, desktop support, human resources, financial aid, student recruitment, IT, root cause analysis, SmartiPantz, switchboard, help desk, higher education, facilities management
