85
47
Growth Score
-3 pts
Heat Score
-10 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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3586831
OuiDesk provides an IT help desk platform for ticketing, knowledge base, automation, and reporting.
About the Company
OuiDesk provides an IT help desk platform that centralizes support requests for internal teams and customer service. The product manages tickets from email and chat, routes them with rules, and tracks service levels. Agents use a shared inbox, templates, and automation to reduce manual steps, while requesters access a portal and knowledge base for
self-service. Dashboards and reports measure backlog, response times, and resolution trends, and exports connect data to external tools. Integrations typically include messaging apps and CRM systems, supporting workflows for onboarding, incident handling, and routine service requests.
