Company Performance Metrics
- Chris Sparhawk: FounderPast Role: Nike, Program Director, Brand Planning Platform
- Matthew Selbie: Founder & PresidentPast Role: Vidoop, VP Marketing
On-location digital comment card for customer feedback via their mobile phone. Founded in 2009, Oberon3 has developed Opiniator. A SaaS (software as a service) digital comment card to help service businesses improve customer satisfaction, facility safety, and maintenance cost - through on-location feedback, delivered using the customers' own
mobile phone.
This is combined with real-time analysis, alerts, tracking and benchmarking so the business can fix any issue and recover any customer.
Replaces: - Comment cards, email and web surveys
Used at: Facilities, attractions, hospitality, retail and healthcare
Delivers: Immediate customer feedback, analysis, and staff alerts
Return on Investment - Lower feedback cost - Lower maintenance cost - Lower HSE risk - Greater customer satisfaction and retention