Company Performance Metrics
OpenIntake provides AI-powered virtual receptionist and intake automation software for law firms. The company offers a business-to-business SaaS platform that handles inbound calls and client intake using conversational voice technology. Its system conducts detailed questionnaires, triages callers based on predefined practice rules, and integrates
with legal customer relationship management and scheduling tools. OpenIntake operates continuously to capture after-hours and overflow calls, helping firms reduce missed opportunities from unanswered phones. The platform supports complex legal qualification workflows across different practice areas and sends SMS confirmations and updates to prospective clients. OpenIntake also offers an SMS program that delivers appointment reminders, service notifications, and client communications synchronized with the intake process.
