89
79
Growth Score
11 pts
Heat Score
66 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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NPS Prism offers a SaaS CX benchmarking platform that delivers Net Promoter Score and KPI insights on customer journeys across industries.
About the Company
NPS Prism provides a voice-of-the-customer and CX benchmarking platform that analyzes Net Promoter Score data for clients and their competitors. The SaaS product delivers industry-specific NPS benchmarks, leaderboards, KPIs and dashboards across journeys, channels, products and relationships. It surveys consumers in multiple industries and
countries, refreshing data regularly. Organizations use NPS Prism to compare performance, prioritize customer journeys, and link CX improvements to business outcomes. The service is backed by Bain & Company research and expert guidance.
