24
Growth Score
pts
Heat Score
-4 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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Mobile and web feedback services
Helen Cammack: FounderPast Role: interests.me, Founder
Brendan McLoughlin: DirectorPast Role: Clear Books, Team Member
About the Company
Niggle provides a platform for customers and businesses to engage in conversation in a secure and anonymous environment. The service allows businesses of all sizes to collect customer feedback online, via text message or through the post. Niggle collates and analyses the feedback, and allows businesses to respond and issue vouchers — helping to
build loyalty and repeat custom.
The majority of Niggle’s existing customers are small businesses in the food and hospitality sector. Niggle operates a customer portal website where businesses can choose to publish conversations, however the service is essentially a private platform that attempts to direct unhappy customers away from public review websites.
