monitoring, help desk support, network management, cybersecurity protection, and cloud services management. New Technology Centre also designs and supports wired and wireless networks, VPN and remote access, and firewall and security configurations, and implements backup and disaster recovery solutions for business continuity. In addition, it operates an IT training centre that delivers programming, cybersecurity, networking, digital literacy, Adobe applications, and technical skills courses through in-person and online formats. Its activities include software publishing, IT consulting, computer facilities management, and other IT service operations.