Company Performance Metrics
NCRi is proclaimed BPO service provider since 2008, expanded to 7+ countries from a single office in Mississauga, Canada, due to word of mouth spreading of its exceptional services to the leading and high-profile companies. NCRi has been served to almost 129+ clients worldwide including big fishes along with multiple SMEs. We have a diversified
team of 1900+ trained professionals, comprehending 87+ languages, and handling 4.6M calls per month building client’s trust in outsourcing customer support since decades. With a capacity of 60,000 calls per hour, NCRi focus on developing digitalization transformation strategies, that enrich customer experience, improve efficiency, mitigate risk, increase compliance and control cost up to 70% for our clients.
