Company Performance Metrics
Opening the doors in 2004 in Philadelphia, PA with one client, four employees, and some very big goals, NCA, Inc is now one of the nation’s fastest growing outsourced sales firms. We envisioned taking our brand of marketing and our business model and growing it to become the premier choice for large companies to outsource their new customer
acquisitions as well as customer retention.
We have come a long way to realizing that goal. Today we proudly represent twelve Fortune 500 clients in 20 markets here in the U.S. We power their goals into reality with our team of over 30 offices, over 400 members, and a system that focuses on the quality care for each and every customer we do business with.
NCA’s approach to solving our clients’ solutions is unique to each client. We start by setting up a pilot program to best determine how to attain the clients’ targets. Once successful, we develop a team of professionals through our proven hiring and training methods. When our team is in place, our campaign managers serve in directing the team and providing frequent communication and coordination with the client.
Today, NCA, Inc has successfully developed Fortune 500 campaigns that target small and medium size business customers, consumer business, and retail campaigns. We have had success developing these campaigns in several different industries including, but not limited to telecom, technology, office supplies, water, energy, merchant processing, and wireless services.
