Company Performance Metrics
Narvar provides an AI-driven post-purchase platform for retailers to manage the customer journey after a purchase. The company offers products for delivery date estimation at checkout, order tracking, proactive notifications, shipping protection, returns and exchanges, and delivery claims management. Its Narvar Promise, Track, Notify, Secure,
Shield, and Assist products work together to clarify delivery expectations, reduce support contacts, and manage returns and fraud. Narvar’s IRIS (Intelligent Retail Insights Service) uses data from billions of retail interactions to personalize experiences, automate decisions, and surface risk signals across delivery and returns. The platform integrates with ecommerce, order management, and carrier systems so brands can configure policies, communications, and workflows in one place.
