Company Performance Metrics
- Travis Fuller: CEO & FounderPast Role: Accel-KKR, Technology Investor
- Henry Flannery: CFO
Muse provides modern operations management software to cultural institutions, letting them focus on their mission instead of fighting with their technology. The company serves museums, zoos, aquariums, botanic gardens, science centers, historic sites, and similar cultural institutions that need professional software.
Most of these institutions
face the same problem: disconnected systems. Ticketing, membership, fundraising, and retail each live in their own tool, none of them talk to each other, and the complete picture of any visitor, member, or donor simply doesn't exist. That gap costs real money. Donor prospects visit unnoticed, members lapse without a timely ask, and staff spend hours each week reconciling data amongst disparate systems instead of serving guests.
Muse replaces all of it with one fully integrated platform: general admission and timed-entry ticketing, CRM, membership management, fundraising, merchandise and café point-of-sale, venue rentals, birthday parties, camps, classes, and workshops, plus integrated payments and reporting. Because everything shares a single database, every transaction enriches one unified constituent record. Development teams find prospects in visitation data. Membership renewals happen on time. Reporting takes minutes, not days.
The difference shows up in the numbers. Institutions with unified data convert more visitors into members, more members into donors, and more donors into lasting supporters.
Built with and for cultural institutions, Muse offers workflows that match how museums actually operate. The result: happier staff, better visitor experiences, and more resources for the mission.
