Company Performance Metrics
- Ravi Paliwal: Director- communication and growth @MSG91
- Shubhendra Agrawal: Founder & CEO
MSG91, a Global Cloud Communication platform strives to help Developers to seamlessly add communication to your software through communication APIs (SMS, Email, Voice, RCS, Whatsapp, +channels) and ready-to-use solutions (SendOTP, Communication Flow, HELLO) Businesses to enhance your client interaction by empowering your communication through
aligned channels that present a single face to the customer.
Founded in 2010, MSG91 over the years has built a robust product portfolio of communication services over a broad set of APIs, all available in off-the-shelf modules. They thrive on innovation and ease-of-use by constantly upgrading services and features to their core offerings making MSG91 one of the most feature-rich CPaaS platforms.
A new achievement in itself, SendOTP 2.0 is a dedicated mobile verification platform that offers invisible OTP verification. It is designed to enhance user verification security and speed by adding a more secure channel.
HELLO is a powerful contact center suite for messaging with inbuilt customization and customer segmentation that empowers you to run automated campaign by getting a better understanding of your customer activities and accordingly deliver relevant information.
Communication FLOW gives you power to send Email, SMS, RCS with your required condition etc. Example: Airline company alerts a passenger that the flight has been delayed and if the user doesn't respond in 1 hour, voice call is triggered automatically. It is ideal for building specific communication workflows as per your business requirement.