Company Performance Metrics
Modern Matrix provides white-label software that supports customer engagement, marketing workflows, and online sales for businesses of various sizes. The platform offers tools for call, text, webchat, and social messaging within a single inbox, as well as calendar-based appointment booking and basic CRM and pipeline management. Its packages include
list segmentation, sales funnel builders, and campaign automation features such as missed call text-back and review request workflows. Modern Matrix also offers review management integrated with business listing platforms and email and SMS capabilities with defined contact and volume limits by plan. Higher-tier packages add expanded user seats, custom branding, and website building tools with templates and hosting. For larger customers, the company supports custom-built websites and advanced call routing configurations. The software is delivered as a subscription service with tiered pricing options tailored to sole traders, small businesses, and larger enterprises.