Company Performance Metrics
Bob Stutz: CRM
Microsoft Dynamics develops customer relationship management (CRM), enterprise resource planning (ERP), and business solutions software for small- and medium-sized enterprises and businesses.
Microsoft Dynamics offers CRM solution software to deliver a holistic view of each customer that enables client-facing employees to make expedited and
educated decisions about strategic efforts in the sales, marketing, and customer service fields. It also provides ERP and business solution software such as Microsoft Dynamics AX solutions for enterprises that support industry-specific and operational business processes with ERP functionalities for financial and human resources management; Microsoft Dynamics GP and Microsoft Dynamics NAV solutions to deliver business management functionalities; and Microsoft Dynamics SL to help its users manage project accounting.
In addition, Microsoft Dynamics offers service plans, self-support, training, documentation, and convergence services. It serves the sales, retail, customer service, manufacturing, financial services, and public sector industries as well as CIOs, CFOs, and HR managers worldwide.
Microsoft Dynamics is headquartered in Redmond, Washington.
